SOFTSWISS, a global leader in iGaming technology with over 15 years of expertise, is on the verge of securing certification for its Casino Platform and Sportsbook in Brazil.

The certification process, which is being carried out by an authorised testing laboratory, is currently in progress. As the process advances, SOFTSWISS offers insights into the essential requirements for thriving in Brazil’s rapidly growing market.

Last year, SOFTSWISS achieved GLI-19 and GLI-33 certifications, establishing a strong foundation for compliance with Brazil’s regulatory standards. However, the Brazilian market presents unique regulatory challenges. Through close collaboration with certifying laboratories, SOFTSWISS has pinpointed key priorities set by the Brazilian Government, including player registration, Know Your Customer (KYC) protocols, and responsible gambling practices.

Andrey Starovoitov, Co-CEO at SOFTSWISS, remarked: “We view Brazil as a highly promising region and are encouraged by the progress in local regulation as well as by the proactive efforts of local authorities to refine and enhance the existing legal framework. The stringent requirements for gambling software emphasise responsible gambling and public protection, which regulators aim to balance effectively with business interests. It’s clear that the Brazilian Government is working diligently to maintain the appeal of white labelling within this market, ensuring a healthy environment for both operators and players.”

Enhanced Registration Processes

A notable aspect of Brazil’s regulatory approach is its focus on a robust registration process designed to mitigate potential risks for both players and operators. Specifically, the regulation requires new players to provide a CPF number (Brazilian Individual Taxpayer Registry Number) during registration. The system verifies this number to prevent users from creating multiple accounts and ensures registrations are made with accurate personal details, thereby reducing the risk of fraud.

This measure is vital in preventing underage gambling, protecting self-excluded individuals, shielding operators from bonus abuse through account multiplicity, and enabling the government to monitor tax compliance on winnings.

Stringent KYC Protocols

Brazil’s regulatory framework is also expected to introduce enhanced KYC procedures. Certain user actions, such as password resets or profile updates, may require additional verification steps. One potential measure is the introduction of a liveness check, which would necessitate technical upgrades to most existing platforms. This approach ensures heightened security and compliance, safeguarding both operators and end-users.

Commitment to Responsible Gambling

Responsible gambling is a top priority for the Brazilian regulator. At present, the regulator is developing a comprehensive set of requirements that will empower players to control their gaming activities. These features must be seamlessly integrated into gaming platforms, reflecting the government’s commitment to protecting players and fostering a safe gambling environment.

Given its extensive experience in this area, SOFTSWISS is well equipped to meet these requirements. With a strong track record in upholding high security standards, the company has demonstrated its capability by helping operators recover approximately 6 million euros through its Anti-Fraud team in the first half of 2024.

Earlier this year, as part of its strategic expansion in Brazil, SOFTSWISS appointed legendary F1 driver Rubens Barrichello as its Non-Executive Director in Latin America. Barrichello, renowned for his success in the highly competitive world of motorsport, brings invaluable expertise in navigating cutting-edge technology and innovation. His involvement also ensures that SOFTSWISS benefits from his deep understanding of the Brazilian market and integrates a local perspective into its product development.